HPE Proactive Care Call-To-Repair Service extended service agreement – 5 years – on-site

29,436.95 $

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

in stock

SKU: U7MG9E Category:

Description

HPE Proactive Care Call-To-Repair Service – extended service agreement – 5 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Designed For HPE ConvergedSystem 240-HC StoreVirtual System, ConvergedSystem 242-HC StoreVirtual System
General
Full Contract Period 5 years
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE ConvergedSystem 240-HC StoreVirtual System, ConvergedSystem 242-HC StoreVirtual System
Details
Service & Support Extended service agreement – parts and labour – 5 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 5 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ New releases update – 5 years ¦ Technical support – phone consulting – 5 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday

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