5,963.22 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
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HPE Proactive Care Next Business Day Service – extended service agreement – 5 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 5 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | HPE IO Accelerator |
General | |
Full Contract Period | 5 years |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE IO Accelerator |
Details | |
Service & Support | Extended service agreement – parts and labour – 5 years – on-site – response time: NBD – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ New releases update – 5 years ¦ Technical support – phone consulting – 5 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday |
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