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HPE Foundation Care Call-To-Repair Service with Defective Media Retention extended service agreement – 5 years – on-site

22,144.62 $

HPE Foundation Care services provide support that helps you meet IT demands, and evolve for tomorrow. They are also more personalized to deliver the information you need, when and where you need it.

in stock

SKU: U7MG8E Category:

Description

HPE Foundation Care Call-To-Repair Service with Defective Media Retention – extended service agreement – 5 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Designed For HPE ConvergedSystem 240-HC StoreVirtual System, ConvergedSystem 242-HC StoreVirtual System
General
Full Contract Period 5 years
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE ConvergedSystem 240-HC StoreVirtual System, ConvergedSystem 242-HC StoreVirtual System
Details
Service & Support Extended service agreement – parts and labour – 5 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 5 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ New releases update – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ Defective media retention – 5 years

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