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HPE Proactive Care Next Business Day Service with Defective Media Retention – extended service agreement – 4 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 4 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | H3C Converged Expansion 3360, Converged Expansion 3370; HPE D2600, D2700, D3600, D3700; Disk Enclosure D2600, D2700; StorageWorks Disk Enclosure D2600, D2700; StoreEasy 25 SFF Disk Enclosure |
General | |
Full Contract Period | 4 years |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | H3C Converged Expansion 3360, Converged Expansion 3370 ¦ HPE D2600, D2700, D3600, D3700 ¦ HPE Disk Enclosure D2600, D2700 ¦ HPE StorageWorks Disk Enclosure D2600, D2700 ¦ HPE StoreEasy 25 SFF Disk Enclosure |
Details | |
Service & Support | Extended service agreement – parts and labour – 4 Years – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ New releases update – 4 Years ¦ Product info support – web knowledge base access – 4 Years ¦ Technical support – remote diagnosis – 4 Years ¦ Technical support – phone consulting – 4 Years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Defective media retention – 4 Years |
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