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HPE Proactive Care Call-To-Repair Service with Defective Media Retention extended service agreement – 3 years – on-site

15,621.15 $

HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

in stock

SKU: U6DR4E Category:

Description

HPE Proactive Care Call-To-Repair Service with Defective Media Retention – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Designed For StorageWorks SN6000C 16-ports Active Fabric Switch, SN6000C 32-ports Active Fabric Switch
General
Full Contract Period 3 years
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE StorageWorks SN6000C 16-ports Active Fabric Switch, SN6000C 32-ports Active Fabric Switch
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 3 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ Defective media retention – 3 years

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