HPE Proactive Care Call-To-Repair Service with Defective Media Retention extended service agreement – 5 years – on-site
1,266.11 $
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
in stock
Description
| HPE Proactive Care Call-To-Repair Service with Defective Media Retention – extended service agreement – 5 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE 81B 8Gb 1-port PCIe Fibre Channel Host Bus Adapter, 81E, 82B, 82E, CN1000E, CN1100E, FC2142SR, FC2242SR; StorageWorks CN1000Q, FC1142SR, FC1242SR; StoreFabric CN1200E, SN1000Q 16Gb Dual Port, SN1000Q 16Gb Single Port |
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE 81B 8Gb 1-port PCIe Fibre Channel Host Bus Adapter, 81E, 82B, 82E, CN1000E, CN1100E, FC2142SR, FC2242SR ¦ HPE StorageWorks CN1000Q, FC1142SR, FC1242SR ¦ HPE StoreFabric CN1200E, SN1000Q 16Gb Dual Port, SN1000Q 16Gb Single Port |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 5 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 5 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ New releases update – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ Defective media retention – 5 years |
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