1,549.51 $
HPE Foundation Care Call-to-Repair Service offers 24×7 service, including on Hewlett Packard Enterprise holidays, with a six-hour call-to-repair time, where the commitment is to have the hardware operational within six hours after your call is opened. Software support is 24×7 with a 2-hour response time.
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HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty – extended service agreement – 1 year – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | Network Storage System X1600 G2; StorageWorks Network Storage System X1600, X1600 12TB SATA Model, X1600 24TB SATA Model, X1600 3TB SAS Model, X1600 6TB SATA Model, X1600 7.5TB SAS Model, X1600 G2 |
General | |
Full Contract Period | 1 year |
Location | On-site |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE Network Storage System X1600 G2 ¦ HPE StorageWorks Network Storage System X1600, X1600 12TB SATA Model, X1600 24TB SATA Model, X1600 3TB SAS Model, X1600 6TB SATA Model, X1600 7.5TB SAS Model, X1600 G2 |
Details | |
Service & Support | Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ Comprehensive defective material retention – 1 year |
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