1,834.22 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
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HPE Proactive Care 24×7 Service Post Warranty – extended service agreement – 1 year – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | 1/8 G2 Tape Autoloader; StorageWorks DLT1 1280 SuperLoader, SSL1016 Tape Autoloader; StorageWorks 1/8 G2 Tape Autoloader; 1/8 Tape Autoloader; SSL1016 Tape Autoloader; StoreEver 1/8 G2 |
General | |
Full Contract Period | 1 year |
Location | On-site |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE 1/8 G2 Tape Autoloader Ultrium 1760, Ultrium 3000 ¦ HPE StorageWorks DLT1 1280 SuperLoader, SSL1016 Tape Autoloader ¦ HPE StorageWorks 1/8 G2 Tape Autoloader Ultrium 1760, Ultrium 232, Ultrium 3000, Ultrium 448, Ultrium 920 ¦ HPE StorageWorks 1/8 Tape Autoloader DLT VS80, SDLT 320, Ultrium 230, Ultrium 232, Ultrium 448, Ultrium 460, Ultrium 960 ¦ HPE StorageWorks SSL1016 Tape Autoloader DLT1, SDLT 320, Ultrium 460 ¦ HPE StoreEver 1/8 G2 Ultrium 15000, Ultrium 3000, Ultrium 6250 |
Details | |
Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ Technical support – remote diagnosis – 1 year ¦ Technical support – phone consulting – 1 year – availability: 24 hours a day / Monday-Sunday |
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