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HPE Support Plus 24 with Defective Media Retention Post Warranty – extended service agreement – 1 year – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | ProLiant DL185 G5 12TB SATA Storage Server, DL185 G5 2.4TB SAS Storage Server, DL185 G5 4TB SATA Storage Server, DL185 G5 5.4TB SAS Storage Server, DL185 G5 6TB SATA Storage Server, DL185 G5 9TB SATA Storage Server, DL185 G5 Base SAS Storage Server, DL185 G5 Base SATA Storage Server |
General | |
Full Contract Period | 1 year |
Location | On-site |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE ProLiant DL185 G5 12TB SATA Storage Server, DL185 G5 2.4TB SAS Storage Server, DL185 G5 4TB SATA Storage Server, DL185 G5 5.4TB SAS Storage Server, DL185 G5 6TB SATA Storage Server, DL185 G5 9TB SATA Storage Server, DL185 G5 Base SAS Storage Server, DL185 G5 Base SATA Storage Server |
Details | |
Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 1 year ¦ New releases update – 1 year ¦ Defective media retention – 1 year |
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