HPE 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention extended service agreement – 4 years – on-site
12,474.88 $
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
in stock
Description
| HPE 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention – extended service agreement – 4 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Full Contract Period | 4 years |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 4 Years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 4 Years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 4 Years ¦ Technical support – phone consulting – 4 Years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 4 Years ¦ Defective media retention – 4 Years |
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