HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement – 3 years – on-site

6,240.06 $

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in stock

SKU: U5U81E Category:

Description

HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Designed For Mellanox InfiniBand FDR Modular Line Board, InfiniBand QDR Modular Fabric Board, InfiniBand QDR Modular Line Board, InfiniBand QDR/FDR Modular Management Board, InfiniBand QDR/FDR10 36P, QDR/FDR10 36P; QLogic IB QDR 18, IB QDR DDR 24; Voltaire QDR
General
Full Contract Period 3 years
Location On-site
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Service Included Parts and labour
Compatibility Information
Designed For Mellanox InfiniBand FDR Modular Line Board, InfiniBand QDR Modular Fabric Board, InfiniBand QDR Modular Line Board, InfiniBand QDR/FDR Modular Management Board, InfiniBand QDR/FDR10 36P RAF Managed Switch, InfiniBand QDR/FDR10 36P RAF Switch, InfiniBand QDR/FDR10 36P Switch, QDR/FDR10 36P Managed Switch ¦ QLogic IB QDR 18 Port Leaf Module, IB QDR DDR 24 Port Leaf Module ¦ Voltaire QDR
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ Comprehensive defective material retention – 3 years

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