HPE Foundation Care Call-To-Repair Service extended service agreement – 3 years – on-site
4,596.07 $
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.
in stock
Description
| HPE Foundation Care Call-To-Repair Service – extended service agreement – 3 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE 5500-24G EI Switch, 5500-24G EI Switch with 2 Interface Slots, 5500-24G EI TAA-compliant Switch with 2 Interface Slots, 5500-24G-PoE+ EI Switch with 2 Interface Slots, 5500-24G-SFP EI Switch, 5500-24G-SFP EI TAA Switch with 2 Interface Slots, 5500-24G-SFP EI with 2 Interface Slots |
| General | |
| Full Contract Period | 3 years |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE 5500-24G EI Switch, 5500-24G EI Switch with 2 Interface Slots, 5500-24G EI TAA-compliant Switch with 2 Interface Slots, 5500-24G-PoE+ EI Switch with 2 Interface Slots, 5500-24G-SFP EI Switch, 5500-24G-SFP EI TAA Switch with 2 Interface Slots, 5500-24G-SFP EI with 2 Interface Slots |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 3 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 3 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years |
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