HPE Proactive 24 extended service agreement – 5 years – on-site
63,672.05 $
HP Proactive 24 Service collaborates with your IT staff to provide around-the-clock monitoring, issue resolution, onsite response for hardware issues, and sound advice. You can get advice concerning areas needing improvement and account support management. You will be also provided with an account support plan, operating system patch analysis and management, and monitoring for firmware and software updates.
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Description
| HPE Proactive 24 – extended service agreement – 5 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 5 years – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote monitoring – 5 years ¦ New releases update – 5 years |
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