1,760.75 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualised environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks, and networks.
in stock
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty – extended service agreement – 1 year – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | HPE SB1760c, SB3000c; LTO-4 Ultrium; LTO-5 Ultrium; StorageWorks SB1760c, SB3000c; StorageWorks Ultrium 1760, 1840, 448, 448c, 920, SB920c; StoreEver 6250, LTO-3, LTO-4, LTO-6; StoreEver LTO-5 Ultrium; Ultrium 1840, 448, 920 |
General | |
Full Contract Period | 1 year |
Location | On-site |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE SB1760c Tape Blade, SB3000c Tape Blade ¦ HPE LTO-4 Ultrium 1760, 1840 ¦ HPE LTO-5 Ultrium 3000, 3280 ¦ HPE StorageWorks SB1760c Tape Blade, SB3000c Tape Blade ¦ HPE StorageWorks Ultrium 1760, 1840, 448, 448c Tape Blade, 920, SB920c ¦ HPE StoreEver 6250, LTO-3 Ultrium 920, LTO-4 Ultrium 1760, LTO-6 Ultrium 6650 ¦ HPE StoreEver LTO-5 Ultrium 3000 SAS External Tape Drive, 3280 ¦ HPE Ultrium 1840, 448, 920 |
Details | |
Service & Support | Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 1 year ¦ Technical support – remote diagnosis – 1 year ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 1 year ¦ Comprehensive defective material retention – 1 year |
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