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HPE Proactive Care Next Business Day Service Post Warranty – extended service agreement (renewal) – 1 year – on-site | |
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Type | Extended service agreement (renewal) |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | HPE 5800-24G-PoE+, 5800-48G, 5800-48G-PoE, 5800-48G-PoE+, 5800AF-48G, 5810-48G, 5820-14XG-SFP+ |
General | |
Full Contract Period | 1 year |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE 5800-24G-PoE+ TAA-compliant Switch, 5800-48G Switch, 5800-48G Switch with 2 Slots, 5800-48G-PoE Switch, 5800-48G-PoE+, 5800-48G-PoE+ Switch, 5800-48G-PoE+ Switch with 1 Interface Slot, 5800-48G-PoE+ TAA-compliant Switch with 2 Interface Slots, 5800AF-48G, 5810-48G Switch, 5820-14XG-SFP+ Switch with 2 Slots |
Details | |
Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year |
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