2,343.29 $
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.
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HPE Foundation Care Software Support 9×5 – technical support – for HPE B-series SAN Switch Power Pack+ – 3 years | |
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Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 3 years |
Response Time | 2 hours |
Service Availability | 9 hours a day / 5 days a week |
Software Title | HPE B-series SAN Switch Power Pack+ |
Licence Qty | 8 – 24 ports |
Designed For | HPE Power Pack+; StorageWorks B-series 8-24 Port SAN Switch Power Pack+ |
General | |
Full Contract Period | 3 years |
Response Time | 2 hours |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Phone consulting |
Type | Technical support |
Compatibility Information | |
Designed For | HPE Power Pack+ ¦ HPE StorageWorks B-series 8-24 Port SAN Switch Power Pack+ |
Details | |
Service & Support | Phone consulting – 3 years – response time: 2 hours availability: 9 hours a day / Monday-Friday ¦ E-mail consulting – 3 years availability: 9 hours a day / Monday-Friday ¦ Fax-on-demand – 3 years availability: 9 hours a day / Monday-Friday ¦ Web knowledge base access – 3 years ¦ New releases update – 3 years |
Software | |
Installation Type | Locally installed |
Licence Qty | 8 – 24 ports |
Software Title | HPE B-series SAN Switch Power Pack+ |
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