HPE VCX Automatic Call Distribution licence – 1 agent
For small- to mid-size call centers, the cost-effective, feature-rich, 3Com VCX Automatic Call Distribution (ACD) application streamlines communications. Ideally suited for sales, help desk, and customer support groups, VCX ACD applies business intelligence to inbound call traffic via five customizable, built-in routing algorithms that queue and route calls to the most appropriate available agent. It…For small- to mid-size call centers, the cost-effective, feature-rich, 3Com VCX Automatic Call Distribution (ACD) application streamlines communications. Ideally suited for sales, help desk, and…
