745.23 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
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HPE Foundation Care 24×7 Service Post Warranty – extended service agreement – 1 year – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | StorageWorks Network Storage System X1400, X1400 2TB SATA Model, X1400 4TB SATA Model, X1400 8TB SATA Model, X1400 G2, X1500 4TB SATA Model, X1500 8TB SATA Model, X1500 G2 |
General | |
Full Contract Period | 1 year |
Location | On-site |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE StorageWorks Network Storage System X1400, X1400 2TB SATA Model, X1400 4TB SATA Model, X1400 8TB SATA Model, X1400 G2, X1500 4TB SATA Model, X1500 8TB SATA Model, X1500 G2 |
Details | |
Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ New releases update – 1 year |
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