619.27 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
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HPE Foundation Care Next Business Day Service Post Warranty – extended service agreement – 1 year – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | ProLiant DL380 G4 Storage Server Base, DL380 G4 Storage Server SAN Storage Model, DL380 G5 Storage Server 1.16TB SAS Model, DL380 G5 Storage Server Base Model, DL380 G5 Storage Server SAN Storage Model |
General | |
Full Contract Period | 1 year |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE ProLiant DL380 G4 Storage Server Base, DL380 G4 Storage Server SAN Storage Model, DL380 G5 Storage Server 1.16TB SAS Model, DL380 G5 Storage Server Base Model, DL380 G5 Storage Server SAN Storage Model |
Details | |
Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year |
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