HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement – 3 years – on-site

1,853.90 $

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

in stock

SKU: U3BA3E Category:

Description

HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Designed For LTO-5 Ultrium 3000; Rack-Mount Kit LTO-4 Ultrium 1760; StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit; StoreEver 6250, LTO-5 Ultrium 3000, LTO-7 Ultrium 15000, SCSI Rack-mount Kit; Ultrium 920
General
Full Contract Period 3 years
Location On-site
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE LTO-5 Ultrium 3000 ¦ HPE Rack-Mount Kit LTO-4 Ultrium 1760 ¦ HPE StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit ¦ HPE StoreEver 6250, LTO-5 Ultrium 3000, LTO-7 Ultrium 15000, SCSI Rack-mount Kit ¦ HPE Ultrium 920
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 3 years ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ Comprehensive defective material retention – 3 years

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