HPE Nimble Storage Foundation Care 4H Onsite Exchange Support extended service agreement – 3 years – on-site
4,539.65 $
HPE Nimble Storage provides support that helps customers meet today’s IT demands, and evolve for tomorrow. They have streamlined the HPE Nimble Storage support portfolio to offer four service levels that are easier to understand, easier to align to business needs, and easier to buy. They are also more personalized to deliver the information customers’ need, when and where it is needed. HPE Nimble Storage offers support that helps a customer get the most from their storage investment.
in stock
Description
| HPE Nimble Storage Foundation Care 4H Onsite Exchange Support – extended service agreement – 3 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | 5.76TB cache storage array |
| Designed For | P/N: Q8B64A, Q8C26A, Q8C49A, Q8D00A |
| General | |
| Covered Configurations | 5.76TB cache storage array |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | P/N: Q8B64A, Q8C26A, Q8C49A, Q8D00A |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 3 years – on-site – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – response time: 30 min – availability: 24 hours a day / Monday-Sunday – severity level 1 ¦ Technical support – phone consulting – 3 years – response time: 2 business hours – availability: 24 hours a day / Monday-Sunday – severity level 2 ¦ Technical support – phone consulting – 3 years – response time: 8 business hours – availability: 24 hours a day / Monday-Sunday – severity level 3 ¦ Technical support – phone consulting – 3 years – response time: NBD – availability: 24 hours a day / Monday-Friday – severity level 4 ¦ Technical support – e-mail consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web support – 3 years ¦ New releases update – 3 years |
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