HPE Proactive Care 24×7 Service with Comprehensive Defective Material Retention extended service agreement – 4 years – on-site
1,872.27 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
Each HP Proactive Care Service level includes problem prevention and incident management support for hardware and software products. For each HP Proactive Care Service level, HP provides all the core problem prevention service features.
in stock
Description
| HPE Proactive Care 24×7 Service with Comprehensive Defective Material Retention – extended service agreement – 4 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Full Contract Period | 4 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 4 Years – on-site – response time: 4 h – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 4 Years ¦ Product info support – web knowledge base access – 4 Years ¦ New releases update – 4 Years ¦ Technical support – phone consulting – 4 Years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention – 4 Years |
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