HPE Proactive Care 24×7 Service with Defective Media Retention extended service agreement – 3 years – on-site

3,160.69 $

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

in stock

SKU: U2Z53E Category:

Description

HPE Proactive Care 24×7 Service with Defective Media Retention – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Designed For ProLiant DL380 G7, DL380p Gen8, DL380p Gen8 Base, DL380p Gen8 Entry, DL385p Gen8, DL385p Gen8 Dedicated Workload, DL385p Gen8 Entry, DL385p Gen8 Maximized Consolidation, DL385p Gen8 Storage, DL385p Gen8 Storage Centric, DL388p Gen8
General
Full Contract Period 3 years
Location On-site
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE ProLiant DL380 G7, DL380p Gen8, DL380p Gen8 Base, DL380p Gen8 Entry, DL385p Gen8, DL385p Gen8 Dedicated Workload, DL385p Gen8 Entry, DL385p Gen8 Maximized Consolidation, DL385p Gen8 Storage, DL385p Gen8 Storage Centric, DL388p Gen8
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ Defective media retention – 3 years

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