HPE Proactive Care 24×7 Service with Defective Media Retention extended service agreement – 5 years – on-site
16,691.78 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
in stock
Description
| HPE Proactive Care 24×7 Service with Defective Media Retention – extended service agreement – 5 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE 8/24 Base (16) Full Fabric Ports Enabled SAN Switch, SN3000, SN3000B 16Gb 24-port/12-port Active Fibre Channel Switch, SN3000B 16Gb 24-port/24-port Active Fibre Channel Switch |
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE 8/24 Base (16) Full Fabric Ports Enabled SAN Switch, SN3000, SN3000B 16Gb 24-port/12-port Active Fibre Channel Switch, SN3000B 16Gb 24-port/24-port Active Fibre Channel Switch |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 5 years – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ New releases update – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ Defective media retention – 5 years |
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