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HPE Proactive Care Advanced 24×7 Service with Defective Media Retention extended service agreement – 5 years – on-site

66,987.58 $

Each HP Proactive Care Advanced Service level includes problem prevention and incident management support for hardware and software products. For hardware products, the HP Proactive Care Advanced portfolio offers distinct hardware service levels.

in stock

SKU: U7MG6E Category:

Description

HPE Proactive Care Advanced 24×7 Service with Defective Media Retention – extended service agreement – 5 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Designed For HPE ConvergedSystem 240-HC StoreVirtual System, ConvergedSystem 242-HC StoreVirtual System
General
Full Contract Period 5 years
Location On-site
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE ConvergedSystem 240-HC StoreVirtual System, ConvergedSystem 242-HC StoreVirtual System
Details
Service & Support Extended service agreement – parts and labour – 5 years – on-site – response time: 4 h – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ New releases update – 5 years ¦ Technical support – phone consulting – 5 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Defective media retention – 5 years

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