HPE Proactive Care Advanced 24×7 Service with Defective Media Retention extended service agreement – 5 years – on-site

6,446.05 $

Each HP Proactive Care Advanced Service level includes problem prevention and incident management support for hardware and software products. For hardware products, the HP Proactive Care Advanced portfolio offers distinct hardware service levels. The HP Proactive Care Advanced portfolio also offers the same service levels with the inclusion of hardware defective media retention (DMR). For eligible products, the DMR service feature option allows the Customer to retain a defective hard disk or eligible SSD/Flash drive that the Customer does not want to relinquish due to sensitive data contained within the disk (‘Disk or SSD/Flash Drive’) covered under this service. All Disk or eligible SSD/Flash Drives on a covered system must participate in the DMR.

in stock

SKU: U8FL1E Category:

Description

HPE Proactive Care Advanced 24×7 Service with Defective Media Retention – extended service agreement – 5 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Designed For HPE 24TB Capacity Upgrade Kit
General
Full Contract Period 5 years
Location On-site
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE 24TB Capacity Upgrade Kit
Details
Service & Support Extended service agreement – parts and labour – 5 years – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ Technical support – remote diagnosis – 5 years ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Defective media retention – 5 years

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