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HPE Proactive Care Call-To-Repair Service extended service agreement – 4 years – on-site

1,033.88 $

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SKU: U6CN2E Category:

Description

HPE Proactive Care Call-To-Repair Service – extended service agreement – 4 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Designed For HPE 81B 8Gb 1-port PCIe Fibre Channel Host Bus Adapter, 81E, 82B, 82E, CN1000E, CN1100E, FC2142SR, FC2242SR; StorageWorks CN1000Q, FC1142SR, FC1242SR; StoreFabric CN1200E, SN1000Q 16Gb Dual Port, SN1000Q 16Gb Single Port
General
Full Contract Period 4 years
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE 81B 8Gb 1-port PCIe Fibre Channel Host Bus Adapter, 81E, 82B, 82E, CN1000E, CN1100E, FC2142SR, FC2242SR ¦ HPE StorageWorks CN1000Q, FC1142SR, FC1242SR ¦ HPE StoreFabric CN1200E, SN1000Q 16Gb Dual Port, SN1000Q 16Gb Single Port
Details
Service & Support Extended service agreement – parts and labour – 4 Years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 4 Years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 4 Years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 4 Years ¦ New releases update – 4 Years ¦ Product info support – web knowledge base access – 4 Years

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