HPE Proactive Care Next Business Day Service extended service agreement – 3 years – on-site
13,717.38 $
Next Business Day Proactive Care Service – an HP authorized representative (CE) will arrive at the customer’s site during the onsite coverage window to begin hardware maintenance service on the next coverage day after the call has been received and acknowledged by HP. Service features are defined in the hardware onsite support area of the “Service limitations” section. Availability of response times is dependent on the proximity of the customer site to an HP-designated support hub.
in stock
Description
| HPE Proactive Care Next Business Day Service – extended service agreement – 3 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | H3C Converged Expansion 3360, Converged Expansion 3370; HPE D2600, D2700, D3600, D3700; Disk Enclosure D2600, D2700; StorageWorks Disk Enclosure D2600, D2700; StoreEasy 25 SFF Disk Enclosure |
| General | |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | H3C Converged Expansion 3360, Converged Expansion 3370 ¦ HPE D2600, D2700, D3600, D3700 ¦ HPE Disk Enclosure D2600, D2700 ¦ HPE StorageWorks Disk Enclosure D2600, D2700 ¦ HPE StoreEasy 25 SFF Disk Enclosure |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 3 years – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ Technical support – remote diagnosis – 3 years ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday |
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