HPE Proactive Care Next Business Day Service extended service agreement – 4 years – on-site
20,404.86 $
Next Business Day Proactive Care Service – an HP authorized representative (CE) will arrive at the customer’s site during the onsite coverage window to begin hardware maintenance service on the next coverage day after the call has been received and acknowledged by HP. Service features are defined in the hardware onsite support area of the “Service limitations” section. Availability of response times is dependent on the proximity of the customer site to an HP-designated support hub.
in stock
Description
| HPE Proactive Care Next Business Day Service – extended service agreement – 4 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | HPE P2000 G3 FC Dual Controller; Modular Smart Array P2000 G3 FC Dual Controller Small Business SAN Starter Kit, P2000 G3 FC MSA Dual Controller Virtualization SAN Starter Kit |
| General | |
| Full Contract Period | 4 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE P2000 G3 FC Dual Controller ¦ HPE Modular Smart Array P2000 G3 FC Dual Controller Small Business SAN Starter Kit, P2000 G3 FC MSA Dual Controller Virtualization SAN Starter Kit |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 4 Years – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ New releases update – 4 Years ¦ Product info support – web knowledge base access – 4 Years ¦ Technical support – remote diagnosis – 4 Years ¦ Technical support – phone consulting – 4 Years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday |
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