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HPE Proactive Care Next Business Day Service with Defective Media Retention – extended service agreement – 5 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 5 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | HPE P2000, P2000 G3; Modular Smart Array 1040, 2040, 2040 10Gb, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3 |
General | |
Full Contract Period | 5 years |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE P2000 DC-power SFF Chassis, P2000 G3, P2000 G3 FC Dual Controller, P2000 G3 iSCSI Dual Controller ¦ HPE Modular Smart Array 1040 Dual Controller LFF Storage, 1040 Dual Controller SFF Bundle, 1040 Dual Controller SFF Storage, 2040 10Gb iSCSI Dual Controller SFF Bundle, 2040 Dual Controller SFF Bundle, 2040 FC Dual Controller SFF Bundle, 2040 LFF Chassis, 2040 LFF DC-power Chassis, 2040 SAN Dual Controller LFF Storage, 2040 SAN Dual Controller SFF Bundle, 2040 SAN Dual Controller SFF Storage, 2040 SAN w/o SFP Bundle Performance Tier, 2040 SAN w/o SFP SFF Bundle, 2040 SAS Controller, 2040 SAS Dual Controller LFF Storage, 2040 SAS Dual Controller SFF Bundle, 2040 SAS Dual Controller SFF Bundle Performance Tier, 2040 SAS Dual Controller SFF Storage, 2040 SFF Chassis, 2040 SFF DC-power Chassis, P2000 2.5-in Drive Bay Chassis, P2000 3.5-in Drive Bay Chassis, P2000 DC-power LFF Chassis, P2000 G3 10GbE iSCSI Dual Controller LFF Array System, P2000 G3 10GbE iSCSI Dual Controller SFF Array System, P2000 G3 FC Dual Controller LFF Modular Smart Array System, P2000 G3 FC Dual Controller SFF Array, P2000 G3 FC Dual Controller SFF Bundle, P2000 G3 FC Dual Controller SFF Modular Smart Array System, P2000 G3 FC/iSCSI Dual Combo Controller LFF Array System, P2000 G3 FC/iSCSI Dual Combo Controller SFF Array System, P2000 G3 FC/iSCSI Dual Combo Controller SFF Modular Smart Array System, P2000 G3 iSCSI Dual Controller LFF Array System, P2000 G3 iSCSI Dual Controller SFF Array System, P2000 G3 iSCSI Dual Controller SFF Bundle, P2000 G3 SAS Dual Controller LFF Array System, P2000 G3 SAS Dual Controller SFF Array System, P2000 G3 SAS Dual Controller SFF Bundle, P2000 G3 SAS MSA Dual Controller LFF Array System |
Details | |
Service & Support | Extended service agreement – parts and labour – 5 years – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ New releases update – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ Technical support – remote diagnosis – 5 years ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Defective media retention – 5 years |
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