Veeam Production Support technical support – for Veeam Availability Suite Enterprise for Hyper-V – 2 years
972.21 $
Production Support program provides 24/7 software support services and fast response times for critical issues. To receive production support, all production licensed sockets for a product must be licensed at Production Support levels.
in stock
Description
| Veeam Production Support – technical support – for Veeam Availability Suite Enterprise for Hyper-V – 2 years | |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Veeam Availability Suite Enterprise for Hyper-V |
| Licence Pricing | Prepaid |
| Licensing Program | HPE Complete |
| Licensing Details | Additional subscription period for the annual contract, includes first year 24/7 uplift |
| General | |
| Full Contract Period | 2 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Phone consulting |
| Type | Technical support |
| Details | |
| Service & Support | Phone consulting – 2 years – response time: 1 hour availability: 24 hours a day / Monday-Sunday – severity level 1 ¦ Phone consulting – 2 years – response time: 3 hours availability: 24 hours a day / Monday-Sunday – severity level 2 ¦ Phone consulting – 2 years – response time: 6 hours availability: 24 hours a day / Monday-Sunday – severity level 3 ¦ Phone consulting – 2 years – response time: 8 hours availability: 24 hours a day / Monday-Sunday – severity level 4 ¦ Web support – 2 years availability: 24 hours a day / Monday-Sunday ¦ New releases update – 2 years ¦ Web knowledge base access – 2 years |
| Software | |
| Installation Type | Locally installed |
| Licence Pricing | Prepaid |
| Licensing Details | Additional subscription period for the annual contract, includes first year 24/7 uplift |
| Licensing Program | HPE Complete |
| Software Title | Veeam Availability Suite Enterprise for Hyper-V |
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