HPE Proactive Care Call-To-Repair Service extended service agreement – 5 years – on-site
5,256.03 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
in stock
Description
| HPE Proactive Care Call-To-Repair Service – extended service agreement – 5 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE Workload Accelerator; Light Endurance Workload Accelerator; Mainstream Endurance Workload Accelerator; Mixed Use Workload Accelerator; Read Intensive Mezzanine Workload Accelerator, Workload Accelerator; Read Intensive-2; Value Endurance Workload Accelerator; Write Intensive Workload Accelerator |
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE Workload Accelerator ¦ HPE Light Endurance Workload Accelerator ¦ HPE Mainstream Endurance Workload Accelerator ¦ HPE Mixed Use Workload Accelerator ¦ HPE Read Intensive Mezzanine Workload Accelerator, Workload Accelerator ¦ HPE Read Intensive-2 Workload Accelerator ¦ HPE Value Endurance Workload Accelerator ¦ HPE Write Intensive Workload Accelerator |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 5 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 5 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ New releases update – 5 years ¦ Technical support – phone consulting – 5 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday |
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