HPE Foundation Care 24×7 Service extended service agreement – 1 year – on-site

963.03 $

HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

in stock

SKU: U3PR4E Category:

Description

HPE Foundation Care 24×7 Service – extended service agreement – 1 year – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Designed For HPE 5500-24G EI Switch, 5500-24G EI Switch with 2 Interface Slots, 5500-24G EI TAA-compliant Switch with 2 Interface Slots, 5500-24G-PoE+ EI Switch with 2 Interface Slots, 5500-24G-SFP EI Switch, 5500-24G-SFP EI TAA Switch with 2 Interface Slots, 5500-24G-SFP EI with 2 Interface Slots
General
Full Contract Period 1 year
Location On-site
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE 5500-24G EI Switch, 5500-24G EI Switch with 2 Interface Slots, 5500-24G EI TAA-compliant Switch with 2 Interface Slots, 5500-24G-PoE+ EI Switch with 2 Interface Slots, 5500-24G-SFP EI Switch, 5500-24G-SFP EI TAA Switch with 2 Interface Slots, 5500-24G-SFP EI with 2 Interface Slots
Details
Service & Support Extended service agreement – parts and labour – 1 year – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ New releases update – 1 year

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