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HPE 24×7 Software Technical Support – technical support – 5 years | |
---|---|
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 5 years |
Response Time | 2 hours |
Service Availability | 24 hours a day / 7 days a week |
Covered Components | Software only |
Designed For | HP Switch 5412zl Intelligent Edge, Switch 5412zl-96G Intelligent Edge |
General | |
Covered Components | Software only |
Full Contract Period | 5 years |
Response Time | 2 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Phone consulting |
Compatibility Information | |
Designed For | HP Switch 5412zl Intelligent Edge, Switch 5412zl-96G Intelligent Edge |
Details | |
Service & Support | New releases update – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Product info support – fax-on-demand – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Product info support – e-mail consulting – 5 years – availability: 24 hours a day / Monday-Sunday |
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