HPE Proactive Care 24×7 Service with Defective Media Retention extended service agreement – 5 years – on-site

15,551.62 $

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

in stock

SKU: U3P39E Category:

Description

HPE Proactive Care 24×7 Service with Defective Media Retention – extended service agreement – 5 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
General
Full Contract Period 5 years
Location On-site
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Details
Service & Support Extended service agreement – parts and labour – 5 years – on-site – response time: 4 h – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ New releases update – 5 years ¦ Technical support – phone consulting – 5 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Defective media retention – 5 years

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