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HPE Foundation Care Call-To-Repair Service extended service agreement – 3 years – on-site

17,389.79 $

HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

in stock

SKU: U2XT4E Category:

Description

HPE Foundation Care Call-To-Repair Service – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Designed For Mellanox InfiniBand FDR, InfiniBand FDR Modular Fabric Board; Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board
General
Full Contract Period 3 years
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For Mellanox InfiniBand FDR, InfiniBand FDR Modular Fabric Board ¦ Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 3 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years

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