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HPE Proactive Care Call-To-Repair Service – extended service agreement – 5 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 5 years |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | HPE MSM460, MSM460 Dual Radio 802.11n Access Point, MSM460 Dual Radio 802.11n AP, MSM466 Dual Radio 802.11n Access Point, MSM466 Dual Radio 802.11n AP |
General | |
Full Contract Period | 5 years |
Location | On-site |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE MSM460 (JP), MSM460 Dual Radio 802.11n Access Point (AM), MSM460 Dual Radio 802.11n AP (BR), MSM460 Dual Radio 802.11n AP (IL), MSM460 Dual Radio 802.11n AP (WW), MSM466 Dual Radio 802.11n Access Point (AM), MSM466 Dual Radio 802.11n Access Point (IL), MSM466 Dual Radio 802.11n AP (AJ), MSM466 Dual Radio 802.11n AP (WW) |
Details | |
Service & Support | Extended service agreement – parts and labour – 5 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 5 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ New releases update – 5 years ¦ Product info support – web knowledge base access – 5 years |
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