HPE Support Plus 24 extended service agreement – 3 years – on-site
635.01 $
HPE Support Plus service is composed of comprehensive hardware and software services that help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems. Hewlett Packard Enterprise releases updates to software and reference manuals as soon as they are made available. HPE Support Plus also provides you with software updates for selected HPE-supported software products for each system, processor, processor core, and end user. In addition, HPE Support Plus provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information.
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Description
| HPE Support Plus 24 – extended service agreement – 3 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: 539800R-B21, 539807R-B21, 570775R-B21, 570775R-B22, 603605R-B21, 634969-B21, 634969R-B21, 634977R-B21, 655087R-B21, 666163R-B21, 668359R-B21, 699045-B21, 699047-B21, 708931-B21, 724082-B21, 724083-B21, 724083R-B21, 724084-B21, 724085-B21, 724086-B21, 724087-B21, 724088-B21, AW168AR, BV404AR |
| General | |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | P/N: 539800R-B21, 539807R-B21, 570775R-B21, 570775R-B22, 603605R-B21, 634969-B21, 634969R-B21, 634972-B21, 634977-B21, 634977R-B21, 655087R-B21, 666157-B21, 666158-B21, 666159-B21, 666160-B21, 666161-B21, 666162-B21, 666163-B21, 666163R-B21, 668356-B21, 668357-B21, 668358-B21, 668359-B21, 668359R-B21, 699045-B21, 699047-B21, 708931-B21, 724082-B21, 724083-B21, 724083R-B21, 724084-B21, 724085-B21, 724086-B21, 724087-B21, 724088-B21, AW168AR, BV404AR |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 3 years – on-site – response time: 4 h – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years |
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