HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty extended service agreement – 1 year – on-site
1,142.78 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
in stock
Description
| HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE P2000 Dual I/O DC-power Drive Enclosure, P2000 Dual I/O SFF Drive Enclosure; Modular Smart Array 2000 Dual I/O, 2040 LFF Disk Enclosure, Dual I/O DC-power Drive Enclosure, P2000 Dual I/O LFF Drive Enclosure; StorageWorks Modular Smart Array 2000 Dual I/O, P2000 Dual I/O LFF Drive Enclosure |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE P2000 Dual I/O DC-power Drive Enclosure, P2000 Dual I/O SFF Drive Enclosure ¦ HPE Modular Smart Array 2000 Dual I/O, 2040 LFF Disk Enclosure, Dual I/O DC-power Drive Enclosure, P2000 Dual I/O LFF Drive Enclosure ¦ HPE StorageWorks Modular Smart Array 2000 Dual I/O, P2000 Dual I/O LFF Drive Enclosure |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ Defective media retention – 1 year |
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