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HPE Foundation Care Next Business Day Service Post Warranty extended service agreement – 1 year – on-site

17,023.73 $

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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SKU: U2QK6PE Category:

Description

HPE Foundation Care Next Business Day Service Post Warranty – extended service agreement – 1 year – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Designed For StoreOnce 6500 Backup Couplet for Initial Rack
General
Full Contract Period 1 year
Location On-site
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE StoreOnce 6500 Backup Couplet for Initial Rack
Details
Service & Support Extended service agreement – parts and labour – 1 year – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year

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