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HPE Proactive Care Call-To-Repair Service extended service agreement – 5 years – on-site

3,625.16 $

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in stock

SKU: U5VQ8E Category:

Description

HPE Proactive Care Call-To-Repair Service – extended service agreement – 5 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Designed For HPE 5120-16G, 5120-24G, 5120-24G-PoE+, 5120-48G, 5120-48G-PoE+, A5120-48G
General
Full Contract Period 5 years
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE 5120-16G SI Switch, 5120-24G EI Switch, 5120-24G EI Switch with 2 Interface Slots, 5120-24G SI Switch, 5120-24G-PoE+ EI Switch with 2 Interface Slots, 5120-24G-PoE+ SI Switch, 5120-48G EI Switch, 5120-48G EI Switch with 2 Interface Slots, 5120-48G EI TAA-compliant Switch with 2 Interface Slots, 5120-48G SI Switch, 5120-48G-PoE+ EI Switch with 2 Interface Slots, A5120-48G EI Switch with 2 Interface Slots
Details
Service & Support Extended service agreement – parts and labour – 5 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 5 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ New releases update – 5 years ¦ Product info support – web knowledge base access – 5 years

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