HPE Foundation Care 24×7 Service extended service agreement – 5 years – on-site
8,592.55 $
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.
in stock
Description
| HPE Foundation Care 24×7 Service – extended service agreement – 5 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | Mellanox InfiniBand FDR Modular Line Board, InfiniBand QDR Modular Fabric Board, InfiniBand QDR Modular Line Board, InfiniBand QDR/FDR Modular Management Board, InfiniBand QDR/FDR10 36P, QDR/FDR10 36P; QLogic IB QDR 18, IB QDR DDR 24; Voltaire QDR |
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | Mellanox InfiniBand FDR Modular Line Board, InfiniBand QDR Modular Fabric Board, InfiniBand QDR Modular Line Board, InfiniBand QDR/FDR Modular Management Board, InfiniBand QDR/FDR10 36P RAF Managed Switch, InfiniBand QDR/FDR10 36P RAF Switch, InfiniBand QDR/FDR10 36P Switch, QDR/FDR10 36P Managed Switch ¦ QLogic IB QDR 18 Port Leaf Module, IB QDR DDR 24 Port Leaf Module ¦ Voltaire QDR |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 5 years – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ New releases update – 5 years |
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