2,495.49 $
HP Care Pack services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
in stock
| Electronic HP Care Pack Next Day Collaborative Support Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 9 hours a day / 5 days a week |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 9 hours a day (8:00 AM – 5:00 PM) / Monday-Friday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 9 hours a day (8:00 AM – 5:00 PM) / Monday-Friday ¦ Technical support – remote diagnosis – 1 year ¦ Technical support – software application support – 1 year ¦ Technical support – phone consulting – 1 year – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 1 year ¦ Comprehensive defective material retention – 1 year |
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