This cost-effective HP Care Pack service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received.

When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.

Choose 6-hour call-to-repair support when you need to: Be confident of system restoration within the shortest possible timeframe; boost productivity via increased hardware system uptime; enjoy consistent support levels across your MPE, HP-UX, Windows NT, NetWare, or mixed environment; obtain easy-to-buy, easy-to-use extended warranty services; enhance IT resource planning and IT staff efficiency.