12,048.46 $
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
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| HPE 4-Hour 24×7 Collaborative Support with Defective Media Retention – extended service agreement – 5 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 5 years – on-site – response time: 4 h – availability: 24 hours a day / Monday-Sunday ¦ Defective media retention – 5 years ¦ Technical support – phone consulting – 5 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 5 years ¦ Defective media retention – 5 years |
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