HPE 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention extended service agreement – 3 years – on-site

8,519.07 $

The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

in stock

SKU: U1P74E Category:

Description

HPE 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
General
Full Contract Period 3 years
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 3 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ Technical support – phone consulting – 3 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 3 years ¦ Defective media retention – 3 years

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