The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.

The Comprehensive Defective Material Retention service feature option allows the Customer to retain additional components that have been designatedby HP as having data retentive capabilities, such as memory modules. All eligible data retentive components on a covered system must participate in the comprehensive defective material retention.