HPE Business Critical technical support – for HPE Docker CS Engine – 1 year
970.90 $
HPE software technical support provides comprehensive services and cost-saving updates to help you enhance the performance and availability of software from HPE and other vendors.
in stock
Description
| HPE Business Critical – technical support – for HPE Docker CS Engine – 1 year | |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | HPE Docker CS Engine |
| Licence Type | Subscription upgrade licence |
| Licence Qty | Up to 2 CPU sockets |
| Licence Validation Period | 1 year |
| Licensing Details | ESD |
| Upgrade from | Business Day |
| General | |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Phone consulting |
| Type | Technical support |
| Details | |
| Service & Support | Phone consulting – 1 year – response time: 2 hours availability: 24 hours a day / Monday-Sunday – severity level 1 ¦ Phone consulting – 1 year – response time: 4 business hours availability: 9 hours a day (9:00 AM – 6:00 PM) / Monday-Friday – severity level 2 ¦ Phone consulting – 1 year – response time: 12 business hours availability: 9 hours a day (9:00 AM – 6:00 PM) / Monday-Friday – severity level 3/4 ¦ Web support – 1 year availability: 24 hours a day / Monday-Sunday |
| Software | |
| Installation Type | Locally installed |
| Licence Qty | Up to 2 CPU sockets |
| Licence Type | Subscription upgrade licence |
| Licensing Details | ESD |
| Software Licence – Validation Period | 1 year |
| Software Title | HPE Docker CS Engine |
| Upgrade from | Business Day |
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