HPE Critical Advantage L2 with Defective Media Retention extended service agreement – 5 years – on-site
9,260.38 $
HP Critical Advantage (CA) service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology.
The HP Defective Media Retention option lets you keep, and control, your disk and your data. The process closely resembles what happens in a standard service call. If a disk is covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel and provide a replacement disk. HP Defective Media Retention is available as a component of hardware support in convenient HP Care Pack Services with a variety of response and coverage options. This makes it easy to select the right match for the requirements and realties of your business.
in stock
Description
| HPE Critical Advantage L2 with Defective Media Retention – extended service agreement – 5 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 5 years – on-site – response time: 4 h – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ New releases update – 5 years ¦ Defective media retention – 5 years |
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