7,784.33 $
HP Critical Service brings you the best of both worlds: expert proactive services to keep your mission-critical multivendor hardware and software available 24×7 – plus fast reactive support for seamless resolution whenever unforeseeable problems crop up. This HP Care Pack service helps you understand and avoid the causes of downtime, meet your availability-level commitments, and enjoy the multiple benefits of collaboration with a true IT support partner.
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| HPE Critical Service with Defective Media Retention – extended service agreement – 3 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Full Contract Period | 3 years |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 3 years – on-site – repair time: 6 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – availability: 24 hours a day / Monday-Sunday ¦ Product info support – inspection – 3 years ¦ New releases update – quarterly updates – 3 years ¦ Technical support – remote monitoring – 3 years ¦ Defective media retention – 3 years |
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